Contact Us

Party City Casino support is here to help with everyday questions and practical issues - whether you’re visiting for the first time or you already have an account. Reach out anytime you need help with logging in, account details, deposits or withdrawals, technical problems, or general site questions.

If you’re looking for broader brand details, you can also view our main page here: Party City Casino.

Get help quickly: choose the right contact option

Depending on what you need, you may be able to contact us through a few different support channels. The best option is usually the one that matches your situation - for example, email is great when you need a written record, while live chat (when available) can be handy for quick questions.

Email support for clear, trackable help

Email is a solid choice for most requests, especially anything account-related or where you may need to share details and follow up later (like verification documents, payment questions, or troubleshooting that takes more than one message).

You can contact our team at: support@partycitycasino.com

Phone support for direct assistance

If you’d rather talk to someone, phone support may be available for general assistance and account questions.

US/CA Toll Free: 800-684-1300

Live chat for quick questions (when available)

Live chat can be a convenient way to handle simple issues in real time - like navigating the site, checking where to find something in your account, or getting basic help with a technical hiccup. If live chat is available, you’ll typically find it on the website while you’re browsing.

Contact form for messages sent through the site

Some visitors prefer to send a message directly from the website instead of using email. If a contact form is available, it can be a straightforward way to submit your question and keep everything in one place.

What to include so we can assist you faster

To help the support team understand your request, it’s useful to include a few basics (as relevant):

• Your name
• Your registered email address and/or username
• A short description of the issue
• Any helpful details (such as the device/browser you’re using, or the exact wording of an error message)

Thanks for reaching out - whenever you need a hand, use the contact option that fits best and our team will guide you from there.