Terms and Conditions

These conditions of use explain the main rules that apply when you access or use Party City Casino’s website, create or use a player account, deposit or withdraw funds, participate in promotions, and play the games and related services we make available.

By visiting the site, registering an account, depositing, or playing, you agree to follow these platform rules and any additional rules that apply to specific features (such as a particular bonus or tournament-style promotion, if offered). If you do not agree, please do not use the services.

These terms are written to set clear expectations for both you and Party City Casino. They are not meant to replace common sense or responsible play - they are here to help keep the experience fair, secure, and consistent.

Who Can Use Party City Casino (Age, Location, and Eligibility)

Party City Casino is intended for adults only. You must be at least the legal gambling age in your jurisdiction (and at least 18 where 18 is the legal minimum) to register and play.

It is your responsibility to ensure that online gambling is legal in the place where you are located when you access the site and use the services. We may restrict or block access in certain countries, states, provinces, or regions, and we may refuse registration or limit services where we reasonably believe access is not permitted or is high risk.

Getting Started: Account Registration Rules

To use real-money services, you’ll need to register a player account. When you register, you agree that:

• The information you provide is accurate, complete, and kept up to date (including your name, address, email, phone number, and date of birth).
• Your account is registered in your own legal name.
• You will not impersonate anyone or use details that do not belong to you.
• You will maintain only the number of accounts permitted by Party City Casino. In most cases this means one account per person - additional accounts may be treated as duplicates.

We may decline a registration request or restrict account features if we cannot confirm eligibility or if the information provided appears inconsistent, incomplete, or inaccurate.

Verification Checks (KYC) and Supporting Documents

To help protect players and the platform, Party City Casino may ask you to verify details at registration, before withdrawals, or at other points during your use of the services. This may include checks for identity, age, address, and payment method ownership.

Examples of documents or information we may request include:

• A government-issued photo ID
• Proof of address (such as a utility bill or bank statement)
• Proof of payment method ownership (where applicable)
• Additional information needed to meet security or compliance requirements

If requested, you agree to provide documents that are valid, readable, and current. If verification is incomplete or unsuccessful, we may limit deposits, withdrawals, promotions, or account access until the review is resolved.

Your Account, Your Responsibility (Security and Proper Use)

You are responsible for keeping your login details confidential and for any activity that occurs through your account, whether or not you personally authorized that activity.

Your account is personal. It may not be shared, sold, transferred, or used by someone else, and you may not use another person’s account. If you believe your account has been accessed by someone else, contact support as soon as possible so we can help secure it.

Deposits, Withdrawals, and Account Balances

Party City Casino offers a range of payment options, which may include Visa, American Express, Bank Wire Transfer, Direct Deposit, Express Transfer, Neteller, and Player to Player Fund Transfers. Availability can vary by location, banking rules, account status, and internal risk checks, and not every method is available to every player at all times.

When you deposit or request a withdrawal, please keep in mind:

• Processing times may vary by payment method, verification status, and review requirements.
• We may apply reasonable checks to confirm the transaction is authorized and compliant.
• Withdrawal requests may be reviewed before approval, particularly if your account requires verification, if bonus conditions apply, or if unusual activity is detected.
• Account balances shown on-screen may be subject to confirmation in cases of errors, system interruptions, or pending transactions.

You are responsible for ensuring that the payment method you use is yours and that you have the right to use it for gambling transactions.

Bonus Offers and Promotion Rules (Including Welcome Bonuses)

Party City Casino may offer bonuses, free chips, free spins, reload offers, cashback offers, or VIP-style rewards. Promotions are optional, and each offer can come with additional bonus terms that apply alongside these service terms.

Before opting into a promotion, always review the specific promotion page and any bonus conditions, which may include:

• Eligibility requirements (including geographic restrictions)
• Minimum deposit requirements (where applicable)
• Wagering requirements (playthrough)
• Time limits to use the bonus or complete wagering
• Game weighting or game restrictions (some games may contribute differently, or not at all)
• Limits on maximum conversion or maximum withdrawal from bonus funds (where stated)
• Rules about bonus codes (codes may change or expire)

For example, the Party City Casino welcome offer may advertise a match bonus (such as 200% up to $1,500). The exact bonus code, wagering multiple, eligible games, and timing can vary by promotion version. If the promotion terms conflict with these general site terms, the specific promotion terms control for that promotion.

If we reasonably believe a bonus or promotion has been claimed or used in a way that breaks the rules (including through duplicate accounts or other misuse), we may adjust, limit, or remove bonus funds and related winnings as part of a fair review.

Game Access, Software, and Service Availability

Party City Casino may provide casino games and related services using third-party gaming software (including Real Time Gaming). We work to keep the platform available, but access can be affected by:

• Your device, browser, operating system, or internet connection
• Location-based restrictions
• Scheduled maintenance or urgent updates
• Technical issues, outages, or third-party service interruptions

We may add, remove, suspend, or limit games, features, promotions, or site sections at any time. We do not promise that any particular game, feature, bonus, or payment method will always be available.

Fair Play Standards: What’s Not Allowed

Using Party City Casino means playing fairly and using the services for lawful entertainment purposes. The following behavior is not permitted:

• Using the site for unlawful purposes or attempting to bypass geographic blocks
• Providing false information or using someone else’s identity or payment method
• Fraud, chargeback abuse, or deliberately reversing authorized deposits
• Collusion with other players where it undermines fair play
• Bonus abuse (including repeated or coordinated claiming designed to exploit an offer)
• Attempting to manipulate game outcomes, platform functions, or promotions
• Using unauthorized software, bots, scripts, automation tools, or methods that interfere with normal play
• Allowing another person to access or use your account

If you are unsure whether something is allowed, contact support before proceeding. “I didn’t know” usually doesn’t fix issues after the fact, especially where account security or payments are involved.

When Party City Casino May Restrict, Suspend, or Close an Account

To protect players and the integrity of the services, Party City Casino may take reasonable action when needed. Depending on the situation, this may include refusing service, limiting features, pausing promotions, reversing bonus credits, freezing withdrawals for review, or suspending or closing an account.

These actions may occur when we reasonably believe that:

• The rules have been broken or the services are being misused
• Verification is incomplete, inconsistent, or unsuccessful
• Transactions appear unauthorized, fraudulent, or high risk
• Multiple accounts are linked to the same individual or household in a way that conflicts with our account rules
• There is a security concern involving the account

Where practical, we aim to handle reviews in a timely way and communicate clearly through the contact details connected to your account.

Mistakes, Display Errors, and Technical Problems

From time to time, errors can happen - including game interruptions, incorrect display of balances, mispriced promotions, bonus crediting issues, or other technical faults.

If an error occurs, Party City Casino may correct obvious mistakes and address the impact of the issue in a reasonable way. This can include adjusting incorrect balances, voiding wagers that were affected by a malfunction, or re-crediting stakes where appropriate and supported by available logs.

If you notice something that looks wrong, stop play and contact support so it can be reviewed.

Responsible Gaming and Player Protection

Gambling should be treated as entertainment, not as a way to earn income. Please play within your means and take breaks when needed.

Party City Casino may provide responsible gaming tools or account restrictions (such as deposit limits, time-out features, or self-exclusion options) depending on availability and jurisdiction. If you feel your play is becoming difficult to manage, contact support for guidance and available options.

Intellectual Property and Acceptable Use of Site Content

The site design, brand elements, logos, text, graphics, software components, and other original materials on Party City Casino are owned by Party City Casino or used under license. You may not copy, reproduce, republish, distribute, reverse engineer, or commercially exploit any part of the site or services without written permission, except where the law allows limited use.

You may view and use the site for personal, non-commercial use as intended through normal browsing and gameplay.

Third-Party Providers and Linked Services

Certain parts of the services may be delivered through third parties, such as game providers, payment processors, identity verification services, or hosting and security partners. These services may have their own operational limits, availability windows, or technical requirements.

Party City Casino is not responsible for downtime or failures caused solely by third-party systems, network providers, or external services outside our reasonable control. Where a third-party tool is required to complete a transaction or provide a feature, you agree to follow any reasonable instructions needed for that service to function.

Liability Limits (In Plain Language)

We work to provide a secure and reliable service, but some risks are outside our control. To the extent permitted by applicable law, Party City Casino is not responsible for losses or damages arising from:

• Service interruptions, delays, or system downtime
• Device incompatibility, browser issues, or internet connection problems
• User mistakes (such as sending funds through an unsupported method or entering incorrect details)
• Third-party failures (payment networks, telecoms, hosting, or provider outages)
• Events beyond reasonable control (such as severe outages, natural events, or major infrastructure failures)
• Misuse of the services or breach of these conditions of use

Nothing in these terms removes rights you may have under applicable consumer protection laws.

“As Available” Service and No Guarantees

The website, games, and services are provided on an “as is” and “as available” basis. We do not guarantee uninterrupted access, constant availability, or error-free operation. We also do not guarantee that any specific game, feature, promotion, or payment method will be available in every location or on every device.

Updates to These Terms

Party City Casino may update these site terms from time to time to reflect changes in services, security requirements, or operational practices. The most recent version published on the website applies from the date it is posted, unless we state otherwise.

If you continue using the platform after changes take effect, that continued use means you accept the updated terms. We recommend checking this page periodically, especially before depositing, withdrawing, or accepting a promotion.

Related Policies You Should Review

These service terms work alongside other important policies on our website. Depending on how you use the platform, you may also need to review:

• Privacy Policy
• Responsible Gaming
• Bonus Terms
• Cookie Policy
• AML/KYC Policy

If any of those policy pages include more specific rules for a feature you use, those specific rules apply to that feature.

Contact Party City Casino Support

If you have questions about these conditions of use or your account, please contact Party City Casino through our official support channels:

Email: support@partycitycasino.com Phone: US/CA Toll Free: 800-684-1300

Using the site means you’re agreeing to a shared set of rules designed to keep gameplay fair, payments secure, and expectations clear. If anything is unclear, reach out before you play - it’s the easiest way to avoid misunderstandings later.